FAQ
FAQ about group management, covering default groups, model visibility troubleshooting, and user assignment rules.
About the "Default Group"
A Default Group is created automatically during system initialization.
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Auto assignment: New users registered via SSO, invite links, or bulk import will be assigned to the default group if no group is specified.
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Best practice:
Set the default group's permissions to the minimum viable set (e.g., only free/low-cost models and basic assistants). This prevents new users from generating high API costs before being assigned to an official department.
Troubleshooting
Q: I selected models in the group, but they are not visible in the client.
A: Check the following:
- Global switch: Go to Model Management / Service Provider Management and confirm the model is Enabled. If the model is globally disabled, group permissions will not apply.
- Sync delay: Ensure the client has synced settings. Ask users to click Settings > Check for updates or restart the client.
Q: Can a user belong to multiple groups?
A: No. In Cherry Studio, a user can belong to only one group at a time. If you need combined permissions (e.g., both "R&D" and "Management"), create a new group that includes the combined permissions (e.g., "R&D Director Group").
Q: Why can't I find a specific model in the list?
A: The model list in Group Management comes from Model Management / Service Provider Management. If a model is missing, it is not registered yet. Go to Model Management / Service Provider Management > Add Model and ensure the Model ID is added and saved.