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Batch Import Users

Import users and groups in bulk via Excel (.xlsx) or CSV (.csv) files with automatic group creation, ideal for initial enterprise deployments or large-scale user management.

Express users can add members quickly via invite links. See Member Invitation.

Entry point: The Import button in the top-right corner of the User Management page.

Workflow

The import process has 3 steps:

Step 1: Upload File

Batch Import - Upload File
  1. Click Download Excel Template or Download CSV Template to get the standard template.
  2. Fill in user data following the template format.
  3. Drag and drop the completed file to the upload area, or click to select.
  4. Click Next to proceed to data preview.

Field Reference

Field Reference
FieldRequiredDescription
usernameYesUnique user identifier. Must be unique across the system.
passwordYesInitial user password.
emailNoEmail address.
mobileNoPhone number.
nicknameNoDisplay name.
groupYesGroup name. If the group doesn't exist, it will be created automatically.
groupDescriptionNoGroup description. Used only when the group is auto-created.
isGroupAdminNoWhether the user is a group admin. Accepts true/false or 是/否. Default: false.

Step 2: Data Preview

After parsing, the system displays a preview table for verification. Format errors or missing required fields are highlighted.

Step 3: Execute Import

Click execute to batch-create users and groups. A results summary (successful, skipped, failed counts) is shown upon completion.

Important notes:

  • Do not modify the header row in the template.
  • Existing usernames can be skipped or updated.
  • Non-existent groups are auto-created (admin permission required).
  • Test with a small dataset first before bulk importing.